Policies

PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We may also inadvertently, or through securely automated services, automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Any information gathered is gathered for the expressed, or implied, purposes only.  e.g.  Information gathered for a purchase is for that particular purchase and not used for further marketing.  If information is collected for marketing, e.g. email, it will be via Opt In, only.

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.  Furthermore, credit card numbers cannot be accessed by Emerson’s ownership, staff or contracted personnel.

REFUND POLICY

We offer 30 Money Back Guarantee on almost every product we offer, with the original receipt.  Please call customer service at 641-732-3582 in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

SHIPPING POLICY

Please be assured that your items will ship out within ten business days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.

If you’re trying to estimate when a package will be delivered, please note the following:
Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.

If you require weekend, express or 2 day shipping, please call us at 641-732-3582 for charges.

SHIPPING AND HANDLING COSTS:

1 item (boots not included) $9
2 or more items, including boots $15
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 7% sales tax